Although we sometimes have the best of intentions (and sometimes not), it is critical that we do not try to define others' experiences. If I am stepping on your foot and you say "ouch," then I need to resopnd as if it hurts whether or not I am aware of that fact. It sounds like the editorial staff truly believe that there is a positivie multicultural environment at Uni. I encourage them to suspend that notion, so that they might EMPATHIZE with those who are claiming a different experience. When we listen and truly hear each other, we are taking steps toward a positive multicultural environment.