News and views from the It's good to be back
Even though I can't find anything. But finding things is overrated. Instead, I'd rather be occupied by my usual new-school-year awe of how much students have changed and matured since last school year. And, I confess, I'm working through the usual new-school-year annoyance at how many have vastly exceeded me in height. In my next life, it would sure be nice to get past 5'1", if only to reach some of those books on the higher shelves.
Last night I had the interesting experience of being a secret shopper at a boutique-syle women's clothing store. I was sent a $50 gift card to use, which was certainly a motivator. This store sure knows customer service. Both saleswomen on duty introduced themselves to me and asked me my name. When I went back to the dressing room, they had already put my name on one of the booths. Sure, it was quiet, but they were relentless in their efforts to please. I left with a stunning ensemble I never would have been able to put together on my own. Best of all, it was clear that these women were having as much fun as I was.
The experience made me wonder how we'd rate if a secret shopper visited our library. You can hardly be anonymous here. Everyone already knows your name (except, of course, folks from campus who tend to walk in looking shell-shocked). It would almost be like having a secret shopper child come to rate a family. And in a family, it's hard not to be crabby sometimes. Something to ponder.
Last night I had the interesting experience of being a secret shopper at a boutique-syle women's clothing store. I was sent a $50 gift card to use, which was certainly a motivator. This store sure knows customer service. Both saleswomen on duty introduced themselves to me and asked me my name. When I went back to the dressing room, they had already put my name on one of the booths. Sure, it was quiet, but they were relentless in their efforts to please. I left with a stunning ensemble I never would have been able to put together on my own. Best of all, it was clear that these women were having as much fun as I was.
The experience made me wonder how we'd rate if a secret shopper visited our library. You can hardly be anonymous here. Everyone already knows your name (except, of course, folks from campus who tend to walk in looking shell-shocked). It would almost be like having a secret shopper child come to rate a family. And in a family, it's hard not to be crabby sometimes. Something to ponder.
posted by franceylibrarian at 10:37 AM
3 Comments:
In response to your first two sentences, here's a quote from A.A. Milne that I've always cherished: One of the advantages of being disorderly is that one is constantly making exciting discoveries.
(And yes - I know that in this case the disorder is not your fault).
I so want to know where there is women's boutique that you can get an outfit at for $50.....
Nice found your log i was the exchange student you met!
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